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Returning something? No problem.

Returns

For online orders:

  • To return items ordered online, please call us at 1-949-457-1913 or email customercare@cmms.com.  A customer service representative will email a return label to you.  Please package the items carefully and place the return label on the outside of the container.  When the items are received by Q-Mark, you’ll receive a full refund to the original form of payment.  If the returned item is covered by our No Hassle Warranty, a new one will be shipped to you at no charge.  Non-warranty returns will be refunded to the original form of payment.  Please note that we cannot exchange items that were purchased online.  Instead, please place a new online order for the items you want, and return the unwanted items to us for a full refund.

 

For orders placed by email, phone or fax:

  • To return items, call us at 1-949-457-1913 or email customercare@cmms.com.  A customer service representative will email you an RMA number and a product return form.  Please package the items carefully, then ship them and the completed form to:

 

                                ATTENTION – RETURNS

                                Q-MARK MANUFACTURING INC.

                                30051 COMERCIO

                                RANCHO SANTA MARGARITA CA  92688-2106

 

Once received and inspected, a refund or account credit will be issued to the original form of payment.  If the returned item is covered by our No Hassle Warranty, a new one will be shipped to you at no charge.  

 

Questions?  

Call us at 1-949-457-1913 or send an email to customercare@cmms.com.