Q-Mark is excited to offer you a streamlined wholesale experience. This FAQ page answers some commonly asked questions to get you started.
Business Account & Registration
- How do I register for a business account?
Head over to our registration page and fill out the form with your business information. During registration, you'll be prompted to create a login and password for your business account.
- How long does it take to get my business account approved?
Our team typically reviews applications within one to two business days. You'll receive an email notification once your account is approved or if any further information is required.
- What information do I need to provide for business account approval?
During registration, you'll be asked for your name, email, company name, company website, contact information, accounts payable contact information and UPS account number (optional).
Ordering & Payment
What are the benefits of having a Q-Mark business account?
Q-Mark business accounts enjoy benefits like:
What payment methods do you accept for business orders?
We offer a variety of secure payment options for business account purchases, including:
Can I track my order?
Yes, once your order is placed, you'll receive a confirmation email with tracking information. You can also track your order history by logging into your business account.
Products
- What if I have a question about a specific product?
If you have any questions about a product, feel free to contact our business account sales team at sales@cmms.com or by phone at 949-457-1913.
- Are the products in stock?
If the product is online, it’s in-stock and ready to ship to you. We make our products in our California facility so there’s no waiting for stock.
For any questions not covered here, please contact our support team at sales@cmms.com or by phone at 949-457-1913.
